Online Complaint

Grievance Redressal Process

Our grievance redressal process ensures that your grievance can be addressed by us and you can bring it to the notice of our senior management in case you aren’t satisfied with the solution you have received.

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General Complaints

For feedback, queries, or general service related issues.

SEND COMPLAINT

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Unauthorized Transaction

Report fraudulent or suspicious bank activity immediately for quick action.

SEND COMPLAINT FORM

Online Complaint Process

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Access Website

Visit ipsb.bank.in from your Desktop or Mobile.

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Lodge Complaint

Navigate to 'Complaint' on the homepage & click 'LODGE A COMPLAINT' link.

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Select Type

General Unauthorized Transaction

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Submit & Confirm

Fill the form, click SUBMIT, and receive an email from ipbank@ipsb.bank.in

Offline Complaint Process

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Call Us

Call our Customer Care at
09625300213

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Visit Branch

Complain directly to the Branch Manager or drop it in the Complaint Box.

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Email or Post

Email: ipbank@ipsb.bank.in

Speed Post: Head Office, C-2, First Floor, Wazirpur Industrial Area, Delhi-110052

if no response is received within 30 days, file a complaint with the Reserve Bank of India (RBI) Ombudsman online via the RBI CMS portal OR send your complaint to the Centralized Receipt and Processing Centre (CRPC), Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160 017.

BRANCH MANAGER WAZIRPUR

BRANCH MANAGER MODEL BASTI

BRANCH MANAGER MADIPUR

BRANCH MANAGER ROHINI

BRANCH MANAGER PATPARGANJ

NODAL OFFICER